Originally Posted by Richard Dower
ne F6e is not legit,,, its a leaked beta bios that gigabyte never wanted released.
why the hell do you think they have stopped releasing bios's to their distributors in Taiwan to test.
they never authorized these testers to share the bios's to begin with,
and never ask gigabyte for anything via that god damn stupid email thing.
it takes 3-4 days to get a reply and then they lie, cheat and bend you over and dont even attempt to answer your questions.
call into tech support and when the little punk tells you to use the website email system you tell him that you have tried that and your damn tired of sitting around waiting for days for people to reply, and that you want a tech on the phone right now to address your issue
and if he gives you any lip then demand to speak to a supervisor.
sounds pretty brutal but the 3 times i have called in with issues that could have been easily handled by the little punk on the phone he tried to tell me to use the web form.. needless to say me and the Tech manager had a nice long talk about customer service and the legal ramifications of simply telling everyone to "go to the website and submit a trouble ticket" to which your reply has little to nothing to do with solving your issue. and they dont even read the form you fill out prior ro answering you. they will ask you what bios you have or what hardware you have when the fvcking form you filled out just answered that question,. so there goes another 3 days waiting for a reply when all the little bastards had to do was read the friggin form.
so now your at a week ,, and still not one helpful answer to any of your questions.
just like with the IDE PIO mode. Gigabyte denied there ever was an issues, tried falsifying pictures and information to me and i took that to their regional support manager and one of their sales manager and pretty much explained what happens to companies here in the good ol usa when they try to fook over consumers like this.
and low and behold what happened 2 weeks later ? oh my gawd,, the F3 bios was released that fixed the friggin PIO mode and ,, oh yeah,, they didnt know a thing about it and denied there was an issue,, yeah uh huhm,, thats why you fixed it huh..
andways the moral of the story is gigabytes support is good for only 1 thing.. RMA nothing else,,, nothing...
just come here and we will help out as best we can but when many of us tell you to RMA it quick jacking around and just RMA it.
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